Payment online by credit/debit card is accepted and processed by Stripe. Credit/debit card payments are securely processed and currency conversion is automatic so payments may be made from most countries and bank accounts worldwide. Stripe has a very high level of security, customer privacy and protection, all transactions are performed over maximum security SSL encryption and your card/bank details are not stored or made available to us in any way.
DELIVERY
As artwork is printed to order, therefore please allow up to 5-working days production time prior to dispatch.
Delivery from Dispatch:
UK Mainland: Next working day
Scotland, Highlands & Islands: 2+ working days
Europe (EU): 3+ working days
Rest of the World: 4+ working days
Channel Islands: 4+ working days
Important Delivery Information: Greeting Cards and Prints are shipped separately. Some heavier or larger orders may incur extra shipping costs. If this is the case you will be contacted and asked whether you would like to pay the additional costs or cancel your order. If you are unsure or have any questions about this please contact us before you place your order.
IMPORT DUTIES ON INTERNATIONAL DELIVERIES
All import duties and local charges in the recipients country, are to be paid in full by the recipient.
Refunds will not be provided, where the recipient has failed or refuses to pay all import duties and local charges in the recipients country, on goods ordered or supplied.
RETURNS POLICY
As artwork is printed to order, we do not accept returns for unwanted, mis-purchased or unliked prints.
Damaged items must be reported in writing within 24hrs of delivery. Prints damaged during the unwrapping or de-roiling process are not covered by our returns policy. Prints must be returned in a resale condition. On receipt of returned prints, we will inspect the prints for damage, marks, scuffs, blemishes, scratches and/or fingerprints any marks found within the printed areas with be exempt from refund. A gesture of goodwill payment will be refunded to cover the return postage and up to a maximum of 50% of the purchase price.
Prints that are genuinely damaged in transport will be reprinted and delivered in a timely manner at our expense.
Our customer services number is +(44) 7880 640719 and email is pwill8888@aol.com - we shall endeavour to respond promptly and at the latest within 3 day(s)